Our Company
COACHMEN RV PRODUCTS HAVE BEEN ON U.S. ROADS AND HIGHWAYS SINCE 1964
Coachmen RV is built upon a simple principle… “Dedicated to the enrichment of your life.” By providing you with long term value through all that we do, our focus is on providing a product with superior value and backing it through superior service and support. Once you become a Coachmen owner, we are committed to enhancing your Coachmen RV ownership and lifestyle experience… creating friends for life and memories that will last a lifetime.
At Coachmen you will find a rich history of commitment from our Team Members. This commitment extends to our owners and in the pride we have for our brand. The close relationship that we share with our owners and our dealers is a quality that others have been trying to mimic over our 58 year history. Our goals and principles remain well in focus.
THE HISTORY OF COACHMEN RV
The first Coachmen RV products were manufactured in a 5,000 square foot plant in downtown Middlebury, Indiana, by Coachmen Industries, a company founded by three brothers: Tom, Keith and Claude Corson. Coachmen’s first year of production totaled 12 travel trailers, a single truck camper and 80 truck caps. Since then, over three quarters of a million Coachmen recreational vehicles have been produced and sold.
In December of 2008, Coachmen RV became a proud brand of Forest River, Inc., a Berkshire Hathaway company.
Today - Coachmen RV, a division of Forest River, Inc., is headquartered in Middlebury, Indiana, with our primary manufacturing facilities occupying over 220 acres with more than 23 acres under roof serving as dedicated manufacturing facilities for Coachmen branded Class A Motorhomes, Class B Motorhomes, Class C Motorhomes, Fifth Wheels and Travel Trailers. Our Camping Trailers are manufactured in our Centerville, Michigan, manufacturing facilities occupying 90 acres.
A BRAND YOU CAN TRUST
After five decades of building Recreational Vehicles and over 900,000 RVs built and sold, we know how to design and build a reliable RV with exceptional value. Dependable design, practical innovation and the comforts & features you desire... all backed by a name that you can trust and genuine commitment to our customers... add up to an enjoyable RV experience with the Leader to the Great Outdoors.
We rely on the relationships that we have enjoyed with our owners throughout our history. Through these relationships and our owners input, we understand the premium RV owners place on a reliable and consumer friendly product. A product that is well thought through in its detail to “consumer friendliness” and “practical innovations” is important to RV owners… and that makes it important to us!
The difference in a good product versus a great product often lies in the detail designed into the consumer friendly features of a product and the reliability of the product. While this is part of our ongoing product development, at Coachmen, we challenge ourselves daily to be the leader in developing consumer friendly and reliable RVs. In order to make sure we meet this goal, we must critically listen to our customers and look at our products through the eyes of our customer… and we do just that!
We design simplicity and functionality into every RV we build through practical innovations, functionality, efficient living designs, user friendly features and safety. It is through the product input of our owners that Coachmen has been able to grow and develop products that meet the needs of our customers… for 58 years as the Leader to the Great Outdoors.
We also understand that a quality product begins with a quality workforce. That is why we have attracted and retained a team that understands RVs and is committed to quality. Our quality program is second to none in the RV Industry and we pride ourselves on the care, focus and precision that our Team Members apply to every stage of our manufacturing process.
While we are in the heart of an Amish community that boasts true craftsmen, we employ a broad breadth of skilled and committed individuals with value added backgrounds that contribute toward the design and manufacture of a product that is deserving of the Coachmen name… a brand that you can trust and a brand that is proven.
OWNER SUPPORT AFTER THE PURCHASE
We fully understand the importance of support after your purchase. As a matter of fact, some of our most loyal customers over our 58 years have resulted from support after the purchase. We value the relationships we have with our owners and stand behind you all the way with an excellent warranty and solid service, including hundreds of authorized Coachmen dealers and our Coachmen Owner's Association that provides you a world of ways to enjoy your RV. It all adds up to an enjoyable ownership experience!
Coachmen gets the fundamentals right: building to the highest standards of safety, fit, finish, function and overall quality in each category… and then backing it up with superior warranty support. Just as in a home, an RV provides a number of opportunities for something to go wrong. While we work hard to assure that things do not go wrong, we make sure that our Warranty and Customer Service Support is there to take care of you if something does!
We take pride in working with you to keep your RV experience as enjoyable as possible. Our toll-free service hotline 800-453-6064 and online service support center provide you access to a Coachmen service representative as well as to trouble shooting tips, “How To” videos, maintenance information, dealer locations and other helpful information on demand. With Coachmen, you could not ask for a more accommodating traveling companion.
We also understand that a quality product begins with a quality workforce. That is why we have attracted and retained a team that understands RVs and is committed to quality. Our quality program is second to none in the RV Industry and we pride ourselves on the care, focus and precision that our Team Members apply to every stage of our manufacturing process.
Today, Coachmen is stronger than ever as part of Forest River, Inc. So you can have confidence that we will be around to make your ownership worry free for a long time to come. Over our 58 year history we have built a nationwide network of loyal dealers and service centers who are committed to keeping your RV lifestyle trouble free. No matter where the open road takes you, you're never far from Coachmen's customer service and support.
PROVIDING YOU PEACE OF MIND
At the foundation of Coachmen’s customer focus is our drive to provide the utmost in safety and long term satisfaction. To this end we never make safety features an option… they come standard! In addition, we use high grade components and have invested in quality construction practices that exceed other brands on the market.
For additional peace of mind we provide Roadside Assistance for the first year of ownership on most new Coachmen RVs. This service provides you with 24/7 operational, technical and emergency road service coverage. Also included are towing, fuel delivery, jump starts, lockout service, tire assistance, winch out, mobile mechanic and unlimited technical assistance.
Another Coachmen quality that creates confidence is our Green Certification! Coachmen has been incorporating green materials and practices into its operations for years, however we wanted to challenge ourselves to a “greener” standard. Accordingly, Coachmen entered into an agreement with a professional third-party certification agency, TRA Certification, to confirm and certify our manufacturing facilities and our products. By involving a third-party, Coachmen has taken the steps to ensure to its customers that they are getting a quality RV that conforms to consensus standards for green construction.
All Coachmen facilities incorporate extensive recycling of many materials including cardboard, plastic, aluminum, steel, copper wire and even extruded polystyrene foam! The materials within Coachmen RVs are low-emitting and all units go through an in-depth quality evaluation off-site. Test water is recycled at all Coachmen plants as well as at their corporate testing facility.
An RV does not need to have fancy solar panels to be green. Green Certification of an RV takes a more holistic approach, examining multiple areas of the RV. Green is the result of a process using effective production techniques in combination with resource efficient and healthy materials to create products that satisfy consumer needs with minimal environmental impact.
COACHMEN OWNER'S ASSOCIATION
Coachmen is proud to sponsor one of the largest manufacturer sponsored camping clubs in North America… Coachmen Owner's Association (COA). COA provides a broad breadth of value propositions for our owners including: planned trips/tours and rallies at bulk rate discounts, free trip routing, free campground directory, free monthly email newsletters, mail forwarding, a dedicated COA website, local and state club activities and Caravan Chapter membership opportunities. Most importantly, COA enhances the Coachmen ownership and RV lifestyle experience. Every Coachmen RV owner is eligible for a FREE membership in the Coachmen Owner's Association.
Visit www.coachmenowners.com to learn more or to join the Coachmen Owner’s Association.